Meet Our Collection Experts
President & CEO
Twenty-One years with the company
Stephen Johnson is a native of Wyoming. He earned a Civil Engineering Degree from the University of Wyoming and is also an ordained minister. Stephen has been in the collections industry since 1999 and is the President and CEO of American Collection Systems, Inc. and Bonded Business Services, Ltd. He has served as a board member of the Associated Collection Agencies for the Wyoming, Colorado and New Mexico unit for many years, and has served as President of the association twice.
Chief Financial Officer
Thirteen years with the company
Elizabeth Johnson is a native of South Dakota, but she has been a resident here in the great State of Wyoming since 2002. She attended Black Hills State University in Spearfish, South Dakota, and she kicked off her career as a merchandising specialist and coach for Sears Holdings Corporation in 1997. In that position, she also traveled throughout Wyoming and South Dakota helping to make stores that were unprofitable or under-performing to become profitable. In 2007, Elizabeth joined our team as a collection manager, and in 2009, she became our Chief Financial Officer. She served 3 years as a board member of the Associated Collection Agencies for the Wyoming, Colorado and New Mexico unit and is currently Treasurer for the association. She enjoys running, biking, and pretty much anything outdoors.
Thirteen years with the company
Suzan is an essential part of the American Collection Systems, Inc. team. Not only does she oversee the entire billing department, but she also manages every person and process involved. She is responsible for most of the client services that our billing clients take advantage of. Since joining in 2007, Suzan has gained extensive experience that allows her to effectively help out with any department that needs her expertise.
Twenty-One Years with the company
Rosie is a Wyoming native and before joining our debt collections team in 1999, Rosie managed the inventory for a cold storage company for 10 years. She started as a collector and has become our expert in compliance, credit reporting, and dispute resolution. She is an extremely valued member of our team and her free time, she enjoys reading and doing puzzles.
Vice President of Legal Services
Nineteen years with the company
Nesta joined us after a long career in medical office management. She is now responsible for overseeing our legal collection staff, providing guidance and leadership. Since 2001 we have been lucky to have her dedication and attention to detail associated with ACSI. She works to ensure that all credit and collection procedures, policies, documentation and practices are all in compliance with both Federal and State collection rules, as well as meeting court requirements. Under the supervision of an attorney, she prepared our company’s legal documents. She also helps to represent our agency in court when dealing with matters that concern the legal processes involved in collections and other creditor/debtor scenarios. On top of all of this, she handles the important task of bankruptcy compliance. In her free time, she enjoys philosophical discussions and playing with her granddaughter.
Fourteen years with the company
Although Charlie started with American Collection Systems, Inc. in our collections department, he’s worn many hats. He has worked in the legal department, helped with payment input and entered new business. Charlie’s current role is our IT guy/guru, where he streamlines processes for our clients by ensuring that everything is up and running. He is vital to our team, and the most qualified to ensure that our staff has access to all necessary tools to effectively do their jobs. In his spare time, Charlie can be found playing guitar or programming — for fun!
Nine years with the company
As a Wyoming native, Matt has spent every year of his life right here in Laramie, Wyoming. He graduated from Laramie High School in 2000, and then earned two Bachelor’s degrees from the University of Wyoming in marketing and business administration. He worked for four years in the construction industry, where he was an accountant and responsible for managing a wide variety of tasks and jobs. In 2011, he joined sales and marketing at American Collection Systems, Inc. and we couldn’t be more pleased to have him as an indispensable part of our team. In his spare time, he can be found skateboarding everywhere from California to Europe, and even in Japan.